Services, other than line haul transportation and that are charged in addition to transportation charge. These include packing, unpacking, an extra pickup, a long carry, an elevator carry, etc.
It is a regionally adjusted charge that compensates the carrier for services performed in areas where the labour rates are higher than the national average or where the additional costs are incurred due to traffic congestion.
A Packing company that is authorized to act on their behalf for custom clearance or some other work.
These are charges payed by the mover for the services that are performed by a third party, like a professional, craftsman etc, at the request of the client. The mover pays for these services and adds the charges to your bill of lading charges.
An accessorial service, it is the preparation of major electrical appliances to make them safe for shipment.
Space at and around the property for removal of vehicles, and whether lifts are available for apartments. This is assessed by the consultant to ascertain any difficulties the vehicle may encounter.
A feature on a removal vehicle, to aid smoother transit.
This is contract with the carrier and receipt for goods. Customers' signatures acknowledges that their goods have been loaded on the moving van and "released to the carrier".
A method of packing furniture to prevent damage in transit.
A warehouse that meets with local customs specifications and allows the storage of items that have not yet gained customs cleared status.
The mover transporting the household goods.
Any scale designated for weighing motor vehicles and certified by an authorized scale inspection and licensing authority.
Shipper's statement of loss or damage to any of his or her household goods while they were in the care of the carrier or its agent.
Shipments where customer pays moving charges at the time of delivery only.
The person to whom the shipment is to be delivered.
The person from whom the shipment is picked up from.
The weight used by an airline to determine the air freight charge.
Large wooden containers, in which the belongings are loaded, sealed and then the container is stacked away.
Specialist removal vehicle which is designed to carry storage container so that belongings can therefore be loaded or unloaded at the residence.
When the employer is responsible for the removal charges.
A wooden crate made specifically to carry a high value / delicate item e.g., Large Mirror or a wooden case made specifically to fit several items in for long distance or international moves.
Regulations and procedures covering the entry of goods into accounts.
The shipper's indication of the value declared for the possessions being shipped, thereby establishing the carrier's maximum liability for loss or damage to the shipment.
The agent designated in the destination area to be available to assist or provide information regarding the shipment
A truck or container carrying one client's belongings exclusively, with move dates specified by him and agreed by the mover.
A professional assessment as to the space requirements, weight of goods and cost of the move determined by the physical visual inspection of a shipment by a representative of the carrier.
This is an agreement made in advance with the mover. It guarantees the total cost of the move based, upon the quantities and services shown on the estimate.
This is what the mover believes the cost will be, based upon the estimated weight of the shipment and the accessorial services requested. A non-binding estimate is not binding on the mover. The final charges will be based upon the actual weight of shipment, the services provided, and the tariff provisions in effect.
This is an agreement with the mover to perform transportation by a set date in exchange for charges based on a higher minimum weight.
The amount that will be deducted from any insurance settlement, may be a per item excess or per total claim.
Items or cause of damage specifically excluded from the policy. For example money, jewellery, mechanical derangement, check the insurance information provided by your mover.
An extra charge for carrying items such as pianos to a higher or lower floor.
A valuation program, which does not incorporate depreciation as a factor in settling, claims for loss or damage.
A small vehicle used when access at residence is restricted, the ferry vehicle goes between the house and large removal truck with your possessions.
Foam moulded to the shape of specific items, usually very high value and delicate items.
A detailed insurance cover that usually includes loss, theft, fire and breakage, (breakage maybe restricted to items packed by your professional mover).
When belongings of a client use only a part of the space in the container, the costs are shared and this method of transport usually results in a saving although transit times are usually longer.
An additional level of service featuring guaranteed dates of service. The mover provides reimbursement to you for delays. This premium service is often subject to minimum weight requirements.
An option when the client chooses to carry out his own packing.
The list itemizing the goods (and their condition) that have been released to the carrier.
The value of items allowing for depreciation and ware, the second-hand value.
Move within same country, state, county.
The charges for the vehicle transportation portion of the entire move. These charges, if separately stated, apply in addition to the accessorial charges.
A charge for carrying articles excessive distances between the movers vehicle and client's residence. Charges for these services may be in addition to the line haul charges.
A rate given based on the information supplied by the client to the mover, this is the price charged as long as the information supplied is accurate.
A motor carrier engaged in the transportation of household goods and its household goods agents.
Staff to put items into cupboards such as clothing, bedding, kitchen equipment.
Various items with which belongings are packed for safe transit e.g., cartons, crates, bubble wrap and removal blankets.
Move within same country, usually long distance.
The document authorizing the carrier to transport the household goods.
The number used to identify shipment. It appears in the upper right corner of the Bill of Lading and on the Order for Service.
The agent designated in the origin area to be available for preliminary readying of the shipment before movement (such as packing cartons), or to provide information regarding the move.
The number used to identify and track the shipment.
Articles packed into cartons or crates by the shipper, not the carrier.
Higher line haul charges applicable during the summer months.
Separate transportation charges applicable for transporting shipment between the storage-in-transit warehouse and residence.
The belongings of an individual that take up part of the space on a truck or in a container, the cost is therefore shared and usually results in a saving, suitable for small moves.
Specialist removal vehicle.
Cartons delivered to home by the mover in advance of the pick-up date for owner packing.
Packing staff and materials arrive before the actual move date to pack and prepare belongings for moving.
The person who is moving is responsible for paying the move charges.
Packing staff and materials supplied by the mover to carry out packing of client's belongings.
Method of packing furniture to prevent damage in transit.
The performance of transportation on the dates, or during the period of time, agreed upon by client and mover and shown on the Order for Service/Bill of Lading.
Insurance that provides replacement of the item damaged beyond economical repair or lost.
The person (customer) whose goods are being moved.
Temporary storage of household goods in the warehouse of the carrier's agent, pending further transportation.
The booking or origin agent examines (i.e.: surveys, or visually inspects) the shipper's goods to develop a cost estimate.
The use of a smaller vehicle to provide service to residences not accessible to the movers normal line haul vehicles.
The temporary warehouse storage of shipment pending further transportation, with or without notification to you. If the client cannot accept delivery on the agreed-upon date or within the agreed upon time period, the mover may place the shipment into SIT without notifying the client.
A truck or container carrying a client's belongings exclusively, with move dates specified by him and agreed by the mover.
The extension of an original removal insurance policy to cover a period of storage, for more information see Insurance Section.
Large wooden container, belongings are loaded into them, sealed and then the container is stacked away.
Large wooden container, belongings are loaded into them, sealed and then the container is stacked away.
A company appointed by mover to carry out packing, loading, collection or delivery services on your movers behalf.
An issuance (in whole or part) containing rates, rules, regulations, classifications, or other provisions. The Surface Transportation Board requires that a tariff contain three specific items. First, an accurate description of the services the mover offers to the public. Second, the specific applicable rates (or the basis for calculating the specific applicable rates) and service terms for services offered to the public.
Some movers offer to arrange / co-ordinate additional professional services e.g. Plumbers, House Cleaners, Waterbed dismantling/assembling, carpenters, maid service.
Insurance for belongings on the restricted basis of total loss only, this is very limited cover and the details should be checked carefully.
Insurance for belongings whilst they are in transit, the cover provided maybe Indemnity or New for Old/Replacement.
The removal of goods from containers (boxes) and crates, and the disposal of such containers and packing materials.
When the declared value of an item is less than the cost of replacement, insurance compensation is restricted to the value declared as a maximum level of compensation.
Shipper's declaration of the value declared for the possessions being shipped, thereby establishing the carrier's maximum liability for loss or damage to the shipment. If no value is declared, the liability is then controlled by the tariff under which the shipment was moved.
Movers call all types and kinds of trucks used for moving "vans". A van can be as small as a small Maruti van or as large as an 34 foot long truck.
A group of independent moving companies who co-operate together to provide moving services throughout a specified country.
A charge may be applicable each time SIT service is provided. Charges for these services may be in addition to the line haul charges. This charge compensates the mover for the physical placement and removal of items within the warehouse.